Terms of Service

These terms are a contract between you and Przemyslaw Siwek. Please read them before you create an account. If you do not agree to them, do not use ListingFi.

We have tried to write them in plain English. Where a clause affects a legal right you have, it says so in a box like the ones below.

1. Who we are

ListingFi is operated by Przemyslaw Siwek, a sole trader trading as ListingFi.

• Address: __FILL_ME__
• Email: __FILL_ME__
• We are not currently registered for VAT. Tax on your purchase is handled by Lemon Squeezy, LLC — see section 6.

“We”, “us” and “our” mean Przemyslaw Siwek. “You” and “your” mean the person or organisation using ListingFi. “The service” means the ListingFi website, the design library, the audit tools, the browser extension and any API or integration we provide.

2. ListingFi is early software

ListingFi is in active development. Features change, some are labelled beta, and the audit and analysis tools are new enough that we do not yet have long-run evidence of their accuracy. We tell you this here rather than in the small print because it should affect how much you rely on the output.

We may add, change or remove features. If we remove something you are actively paying for, section 15 explains what happens.

3. Accounts

• You must be at least 18 and able to enter into a contract.
• You are responsible for what happens under your account, including anything done by people you invite into your workspace.
• Keep your login details private. Tell us promptly if you think someone else has access.
• One person or organisation per account. Do not share a single seat across separate businesses.
• The information you give us when signing up must be accurate, and you must keep it up to date.

4. What the service does — and what it does not

ListingFi helps you study and improve product listings. In practice it:

• keeps a library of product listings and store pages, scored and broken down by section and element;
• saves listings and store pages you choose, and collects the images and copy from them;
• produces conversion-rate (CRO) audits, design teardowns and briefs, some of which are generated using third-party AI models;
• packages the above into files you can download and use in your own tools.

It is analysis, not advice, and not a guarantee. Audits, scores, recommendations and generated copy are informational. We do not promise that acting on them will increase your sales, conversion rate, ranking or traffic, and nothing in the service is legal, tax, regulatory or professional advice. You decide what to publish, and you remain responsible for it — including whether it complies with the rules of Amazon, Shopify or any other platform you sell on, and with advertising, labelling and consumer law.

Output generated by AI models can be wrong, out of date or misleading, and can appear confident while being none of those things. Check anything that matters before you rely on it, and check every factual or health-related claim before you publish it.

5. Acceptable use

You agree not to:

• use the service to break the law, infringe anyone's rights, or breach another platform's terms;
• capture, upload or process material you do not have the right to process;
• resell, redistribute or publish the library, the scored data or the analysis as a product of your own, or use it to build a competing dataset or service;
• scrape, bulk-download or systematically extract the service by any means we have not provided for that purpose;
• attempt to bypass credit limits, rate limits, authentication or any other technical restriction;
• probe or attack the service, or use it to distribute malware;
• share your account credentials, or use one paid seat to serve clients as if they each had one, unless we have agreed that in writing.

If you find a security problem, please tell us at __FILL_ME__ before disclosing it publicly. We will not pursue you for good-faith research that respects other people’s data.

6. Plans, credits and payment

How payment works

Subscriptions and credit top-ups are sold through Lemon Squeezy, LLC, which acts as our Merchant of Record. That means Lemon Squeezy is the seller for the payment itself: it takes your payment, handles any VAT or sales tax, and issues your invoice. Your contract for the payment is with Lemon Squeezy; your contract for the serviceis with us, under these terms. Lemon Squeezy’s own terms and privacy notice apply to the payment, and it will hold your payment details — we never see or store your card number.

Plans and credits

Paid plans are monthly subscriptions. Each plan includes an allowance of credits, which is added to your workspace balance when each monthly payment succeeds. You can also buy one-off credit top-ups.

• Actions in the service cost credits — for example capturing a page, running a scan, or running an audit. The cost of each action is shown in the app before you commit to it.
• Some actions are priced on what they actually return rather than a flat rate. Review pulls are charged after the fact, based on how many reviews came back.
• If an action fails through a fault on our side, the credits for it are returned to your balance automatically.
• Credits have no cash value and cannot be exchanged for money, transferred between workspaces, or sold.
• Prices are shown in US dollars and may change. We will give you at least 30 days’ notice before a change affects an existing subscription, and you may cancel before it takes effect.

Cancelling your subscription

You can cancel at any time through Billing in the app, or the Lemon Squeezy customer portal linked from the receipt they email you for every payment. You do not need to ask our permission and you do not need to give a reason. Cancelling stops future payments. Your plan continues until the end of the period you have already paid for, and credits already in your balance remain available to you, as does everything you have saved.

If you cannot reach the portal for any reason, email us at __FILL_ME__ and we will cancel it for you. We will act on a cancellation request as soon as we receive it, and we will not treat a failure of the portal as a reason to keep charging you.

7. Your cancellation and refund rights

If you are a consumer

You are a consumer if you are buying mainly for purposes outside your trade, business, craft or profession. Most ListingFi customers are businesses, but if you are a consumer the following applies.

Because ListingFi gives you access immediately, we ask you at checkout to agree to two things: that we can start providing the service straight away, and that you understand you will lose the 14-day cancellation right once the service has been fully performed, or — for digital content such as a downloaded pack — once the download has begun. That is what the Regulations require us to obtain, and we only rely on it because you have given it.

If you cancel within the 14 days having asked us to start early, you pay a proportionate amount for what you used up to that point, and we refund the rest. To cancel, tell us clearly — an email to __FILL_ME__ is enough.

If you are a business

Subscription fees and credit purchases are non-refundable outside of the situations above, and we do not refund partly used months. This does not affect our obligation to return credits for actions that failed on our side, or to put right anything we have got wrong.

8. Your material, and material you capture

You keep ownership of everything you upload, capture or create through the service. You give us a licence — non-exclusive, worldwide, royalty-free — to host, copy, process and display that material only so far as we need to in order to run the service for you, and to keep backups. That licence ends when you delete the material or close your account, except for backups that age out on their normal cycle.

When you capture a page or a listing, you confirm that you are allowed to do so: that you either own the material, have permission, or are copying it for a purpose the law permits — for example genuine research, review, criticism or competitive analysis. You are responsible for that judgement, because you choose what to capture. We are not able to make it for you.

9. The library and third-party material

The library contains listings, images and store pages published by third parties, collected and scored so they can be studied. We do not claim ownership of that material, and their trade marks and copyright remain theirs. Referring to a brand in the library does not mean it is affiliated with, or endorses, ListingFi.

It is provided for reference and analysis. Do not republish it, pass it off as your own, or copy a design wholesale into your own listing.

If you own material in the library and want it removed, email __FILL_ME__ with enough detail to identify it and confirmation that you hold the rights. We will remove it while we look into it.

10. Our intellectual property

The service itself — the software, the scoring and analysis methods, the structure of the library, the interface and the ListingFi name — belongs to us or our licensors. Your subscription gives you the right to use it, not to own it, copy it or take it apart.

Output produced for you — your audits, briefs and packs — is yours to use in your business, including commercially. That does not extend to third-party material inside it, which is covered by section 9.

11. Third-party services

The service depends on other companies: hosting and database providers, AI model providers, data providers, and Lemon Squeezy, LLC for payment. Material you submit may be sent to them so the service can do what you asked. Their availability is outside our control, and an outage at one of them can interrupt ListingFi. Which providers we use, and what they receive, is set out in our privacy policy.

12. Data protection

How we handle personal data is set out in our privacy policy, which forms part of these terms. Where you use ListingFi to process personal data belonging to other people, you are the controller of that data and we act on your instructions as your processor.

13. Availability and support

We aim to keep the service running and to fix problems promptly, but we do not offer a guaranteed uptime level, and we may take it down for maintenance. Support is by email at __FILL_ME__. We try to reply within two working days; that is a description of how we work, not a contractual commitment.

14. Suspension and termination

You can stop using ListingFi and close your account whenever you like. We may suspend or close an account if you seriously or repeatedly breach these terms, if we are required to by law, or if the account is being used in a way that threatens the service or other users.

Except where the breach is serious enough to need immediate action, we will tell you first and give you a chance to put it right. If we close your account for a reason that is not your fault, we will refund the unused portion of your current subscription period. After closure we will delete or anonymise your data as described in the privacy policy — export anything you want to keep first.

15. Changes to the service and to these terms

We may update these terms. If a change materially reduces what you get or increases what you pay, we will give you at least 30 days’ notice by email or in the app, and you may cancel before it takes effect without penalty. Minor changes — clarifications, corrections, new features — take effect when we publish them. The “last updated” date at the top always tells you which version you are reading.

16. Our liability to you

If you are a consumer

We are responsible for loss you suffer that is a foreseeable result of us breaking this contract or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable. We do not supply the service for business use, and if you use it for a business we are not liable for lost profit, lost business or lost opportunity.

If you are a business

We exclude all terms implied by law to the fullest extent permitted. We are not liable for loss of profits, revenue, sales, business, goodwill, anticipated savings, data, or for any indirect or consequential loss — including loss caused by a decision you took on the basis of an audit, a score or generated content, by a change to your listings, or by any action taken against your account by Amazon, Shopify or another platform.

Our total liability to you for all claims arising in any twelve-month period is limited to the greater of the amount you paid us in that period and one hundred US dollars (US$100).

17. Indemnity (business users only)

If you are a business, you will cover us against claims, losses and reasonable costs arising from your breach of these terms, from material you captured or submitted that you did not have the right to use, or from content you published in reliance on the service.

18. Complaints

If something has gone wrong, email __FILL_ME__ with the detail and we will look into it and reply. We would much rather fix a problem directly than have you take it further, and raising a complaint with us does not affect your legal rights or your ability to go to court.

19. General

• If a clause turns out to be unenforceable, the rest of these terms still apply.
• If we do not enforce a term straight away, we have not given up the right to enforce it later.
• You may not transfer your rights under these terms without our consent. We may transfer ours if the business is sold, and we will tell you if that happens; if you are a consumer and the transfer would disadvantage you, you may cancel and be refunded for what you have not used.
• Nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
• These terms, together with the privacy policy and any plan details shown at checkout, are the whole agreement between us about the service.

20. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Questions about any of this? Email __FILL_ME__. See also our privacy policy.